Privacy Policy
Last Updated: February 18, 2025
This privacy notice for EYEGUAR ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
• Visit our website at www.eyeguar.com, or any website of ours that links to this privacy notice.
• Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@eyeguar.com.
1. What Information Do We Collect?
Personal Information
We collect personal details you provide to us directly, such as:
• Contact Information: Name, email, phone number, billing and shipping addresses.
• Payment Information: Credit card details and payment data when making purchases.
• Account Details: Login credentials if you create an account with us.
Automatically Collected Information
When you use our services, we collect:
• Device Information: Your IP address, browser type, device model, and operating system.
• Activity Data: Pages visited, interactions on our website, and service usage.
• Location Data: General or precise location based on device settings (e.g., GPS or IP address).
Cookies and Tracking Technologies
We use cookies to:
• Enhance your browsing experience.
• Monitor website performance.
• Provide personalized content and ads.
For more details, see our Cookie Policy.
2. How Do We Process Your Information?
We use your data to:
• Process transactions, fulfill orders, and manage your account.
• Communicate with you regarding orders, promotions, or support inquiries.
• Improve our services and understand user behavior through analytics.
• Send marketing messages (only with your consent).
• Comply with legal obligations and protect against fraud or harm.
3. What Legal Bases Do We Rely On?
Depending on where you live, we rely on these legal bases to process your data:
• Consent: When you have explicitly agreed to data collection for specific purposes.
• Contractual Obligations: To fulfill a service or transaction you requested.
• Legal Requirements: When required to comply with laws or regulations.
• Legitimate Interests: For activities like improving our services and fraud prevention.
For users in the EU or UK, we follow GDPR. For Canadian users, we comply with PIPEDA.
4. How Do We Obtain Consent?
When you provide personal data (e.g., completing a purchase or signing up for marketing), you consent to its use for the stated purpose.
If we want to use your data for anything else, we will ask for your explicit consent.
You can withdraw your consent anytime by contacting support@eyeguar.com.
5. When and With Whom Do We Share Your Information?
We may share your data in these situations:
• Service Providers: For order fulfillment, payment processing, and website hosting.
• Legal Obligations: When required to comply with laws or legal processes.
• Business Transactions: If our company is acquired or merged, your data may be transferred.
• Analytics and Marketing Partners: To improve our services and deliver relevant promotions.
Your data is never sold. For details about third-party providers, refer to their privacy policies.
6. How Do We Keep Your Information Safe?
We use advanced security measures, including:
• SSL Encryption: Protects your data during transmission.
• PCI Compliance: Ensures secure processing of payment information.
• Data Storage Protections: Firewalls and encryption protocols to safeguard your data.
While we strive to protect your information, no online system is 100% secure. Use our services at your discretion.
7. What Are Your Privacy Rights?
Depending on your location, you may have the right to:
• Access your personal data and request a copy.
• Correct inaccurate or incomplete data.
• Request deletion of your information.
• Restrict processing or request data portability.
• Withdraw consent for marketing communications.
To exercise these rights, email us at support@eyeguar.com.
8. How Can You Delete Your Data?
To delete your data, contact us at support@eyeguar.com.
Please note that we may retain certain information for legal or operational purposes.
9. Do We Use Cookies and Tracking Technologies?
Yes, we use cookies to:
• Provide a smoother browsing experience.
• Measure website performance.
• Personalize your experience with targeted content.
Manage your cookie preferences in your browser. For more details, check our Cookie Policy.
10. Information About Our Products and Services
Our products and services are designed with quality and user satisfaction in mind. Key points to know:
• Some products may have limited availability and are subject to our Returns Policy.
• We aim to display accurate product images and descriptions. However, slight variations may occur.
11. External Links and Privacy
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Always review their policies before sharing your data.
12. Mandatory Data Disclosures
We may disclose your personal information if:
• Required by law or regulatory authorities.
• Necessary to protect our legal rights.
• Needed to prevent fraud or potential harm.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When changes are made, we will:
• Post the revised policy on this page.
• Update the "Last Updated" date at the top.
Your continued use of our services indicates acceptance of these changes.
14. Age of Consent
By using our site, you confirm that you are at least the age of majority in your location or have parental consent to use our services.
15. Corporate Social Responsibility and Values
At EYEGUAR, we stand for:
• Inclusivity and diversity.
• Promoting artistic freedom and creativity.
• Fighting discrimination in all forms.
16. Information About Our Service Providers
Our trusted service providers include:
• Wix.com Ltd.: Provides secure website hosting, e-commerce infrastructure, and payment processing through PCI-compliant partners.
• Analytics Tools: Wix Analytics and Google Analytics help us understand user behavior and improve experience.
• Marketing Platforms: Email marketing tools provided by Wix and trusted third-party services.
All providers adhere to strict privacy and data protection standards.
17. Questions and Contact Information
For questions or concerns, reach out to us:
Email: support@eyeguar.com
VAT Number: CHE-400.509.530